General terms and conditions

Easytransferbenidorm.com is an internet domain owned by Viajes Benimundo, S.L. with C.I.F. B-03270543 and  MªCarmen Álvarez with DNI 25124012P at fiscal adress at Calle Apolo XI  nº10 03501 BENIDORM (Alicante). Telephone 966297238

Acceptance of conditions

The fact of purchasing any of the services offered by easytransferbenidorm.com, gives rise to the express acceptance by the consumer of each and every one of the General Conditions.  These General Conditions are considered to be automatically incorporated into the contract without the need for an individualised written transcription thereof, which complete and develop the specific legislation applicable without contravening it.

Inscriptions

When the user makes a reservation through the website of easytransferbenidorm.com, they will receive an e-mail with all the information about the reservation and all the necessary information for the correct provision of the services.

Price revisions will be permitted for changes in fares. The price variation will not, at any time, affect a completed purchase. A reservation becomes a purchase at the end of the process, with the creation of a confirmation email.

Prices Include

Transport from Alicante Airport or Alicante AVE station to the contracted destination or vice versa by private bus, i.e. the service sold is a private transfer, where only the occupants who made the reservation will go, and under no circumstances will the seats that are left loose be sold. This allows us to offer a much more personalized, fast service (no waiting at the airport, city tour) and going to the specific destination, ie a door-to-door transfe.  The Indirect taxes (I.V.A.) that are applicable are included. As a general rule, a strict criterion of literality must be followed, meaning that what is not specifically detailed as understood will not be included in it.

Cancelations

At any time the consumer and user may cancel the services requested or contracted. The same having the right to a refund of the amounts paid, excluding the following  compensation easytransferbenidorm.com of the amounts indicated below:

a) A penalty of 5 per cent of the total cost of the trip, if the cancellation occurs more than ten, and less than fifteen days before the start of the trip. 15 per cent between the third and tenth days, and 25 per cent within the forty-eight hours prior to departure.

If the consumer and user do not show up at the departure, they are obliged to pay the total amount of the trip.

Cancellation must be made via the website easytransferbenidorm.com by filling in the corresponding form.

Easytransferbenidorm.com reserves the right to cancel a reservation in the event of a computer error occurring outside the company responsibility. In this case, the client would be contacted and offered alternative compensation (another trip, refund of the amount paid etc).

Alterations

The Agency undertakes to provide its clients with all the services contracted subject to the conditions and characteristics stipulated. This obligation shall be waived in the event of force majeure, i.e. abnormal and unforeseeable circumstances beyond the control of the person invoking them, the consequences of which could not have been avoided despite all due diligence, understood in accordance with the legislation in force. If the Organising Agency is unable to provide any service after the contract has been concluded and before the service has been provided, the consumer may choose either to withdraw from the contract without penalty or to accept the new alternative proposed with the changes made and their possible impact on the price, and must notify the Agency of their decision within three days. No compensation may be claimed for breach of contract when the impossibility is due to sufficient reasons or force majeure, or when the user has accepted the amendment to the contract mentioned above.

Responsibility

The technical organization has been made by VIAJES BENIMUNDO, C.I.F. B-03270543 y MªCarmen Álvarez DNI 25124012P dirección fiscal en Calle Apolo XI  nº10 03501 BENIDORM (Alicante). Telephone 966297238.

Easytransferbenidorm.com has the necessary permits and licenses for the activities of a travel agency. We are registered with title and license CV-Mm134-A. This title-license guarantees all our clients that our agency has contracted civil liability insurance and guarantees they are in the possession of the administration dealing with any problem.

Data Protection

To access the services offered by easytransferbenidorm.com through our website, you must provide us with the personal data requested in the online booking process. In compliance with the provisions of Organic Law 15/1999, of December 13, Protection of Personal Data (“LPD”) we inform you that, by completing the online reservation process, your personal data will be incorporated and they will be treated in the files of easytransferbenidorm.com. In order to be able to lend and offer our services. To process (management of reservations and collection of products and services purchased), send information and publicity about offers, promotions and recommendations of easytransferbenidorm.com, as well as to conduct surveys, statistics and analysis of market trends. Likewise, we inform you of the possibility of exercising the rights of access, rectification, cancellation and opposition to your personal dat. The person in charge of the file that is treated by easytransferbenidorm.com, with address at Calle Apolo XI  from Benidorm (Alicante). You can exercise the aforementioned rights by sending an email to the address info@benimundo.com in the terms established in the LOPD. In the event that you wish to contract the products and services offered on the easytransferbenidorm.com website, we must necessarily communicate the personal data of the travellers to the suppliers of the products and services, arel be obliged to use their data, only and exclusively, to send information and comply with the delivery of the product in the provision of the contracted service.